Support
A real human reads every email. We aim to reply within two business days. Email us at info@stokked.ai.
Before you write
- • If something looks out of sync, refresh the page or pull to refresh in the app.
- • If you're having trouble signing in, sign out and back in.
- • Make sure you're running the latest version of the app.
Common questions
How do I cancel my Stokked Plus subscription?
Open your account page, sign in, and choose “Manage subscription.” You'll keep access until the end of the current billing period.
How do I delete my account?
In the app: Settings → Delete Account. Deletion is immediate and irreversible. If you can't sign in, email info@stokked.ai and we'll do it for you.
How do I export my data?
In the app: Settings → Export Data. You'll get a JSON file with everything we hold on you. If you can't sign in, email us.
How do I invite my family?
Open the Family tab, choose the family you want to add to, and generate an invite code. Share it with your family member — they enter it under “Join a family.”